AI-POWERED OPS

Your business runs on WhatsApp.
Now it runs itself.

Kwela is the AI employee that handles customer messages, appointments, invoices, and follow-ups through WhatsApp. Autonomously. 24/7. While you focus on growth.

Customer Hi, I'd like to book a haircut for Saturday at 2pm?
Kwela Saturday at 2pm is available! I've booked you in with Thandi. You'll get a reminder on Friday evening. Anything else?
Customer How much for braids?
Kwela Braids start at R350. I can send you our full price list and book you in. Want me to?
320M+ WhatsApp users in Africa
98% Message open rate
4x Better conversion than email

Not a chatbot.
An employee.

Chatbots answer questions. Kwela runs your business.

✉

Customer Messages

Responds to inquiries instantly in English, Zulu, Sotho, or whatever your customers speak. Handles pricing questions, availability, and product info without you lifting a finger.

📅

Appointments

Books, reschedules, and confirms appointments. Sends reminders the day before. No more no-shows eating your revenue.

💰

Invoicing & Payments

Sends invoices, tracks payments, and follows up on overdue accounts through WhatsApp. Integrates with local payment methods.

🔄

Follow-ups

Re-engages past customers automatically. "It's been 6 weeks since your last visit, Sipho. Want me to book your usual?" That kind of thing.

How Kwela works

01

Connect your WhatsApp

Link your business number. Kwela learns your services, pricing, and operating hours in minutes.

02

Kwela takes over

Your AI employee starts handling messages, bookings, and follow-ups. You get a daily summary of everything that happened.

03

You focus on growing

Stop spending 4+ hours a day on WhatsApp replies. Kwela handles operations while you handle strategy.

Every small business in Africa deserves an AI employee.

"Kwela" means "climb up" in Zulu. That's exactly what we're here to help you do. Your customers are already on WhatsApp. Your next employee should be too.